Phyloranvexi Returns Policy

At PHYLORANVEXI, we are committed to ensuring your satisfaction with every purchase. If you encounter any issues with your order, please follow our comprehensive returns policy outlined below.

Eligibility for Returns

Items must be returned within 30 days of receipt.
Products must be in their original condition, unused, and with all original packaging intact.
Proof of purchase, such as a receipt or order confirmation, must be provided.

Non-Returnable Items

Gift cards and promotional items.
Perishable goods such as food, flowers, and plants.
Personal care items, unless faulty or damaged upon arrival.

Return Process

Contact our customer support team at [email protected] to initiate a return.
Provide your order number and reason for the return.
Upon approval, you will receive a return shipping label and instructions.
Securely package the items and attach the return label.
Drop off the package at the designated carrier location.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

If you need to exchange an item for a different size or color, please contact us at [email protected]. We will assist you with the exchange process.

Contact Us

For more information or assistance, please reach out to our customer support team:

Email: [email protected]
Phone: (123) 456-7890